Privacy Policy

Effective Date: March 17, 2026
 

Crystal A Holdings, Inc. DBA Park + Alley (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services.
 

1. Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, phone number, and other contact details you voluntarily provide.

Usage Data: Information about how you interact with our website, such as IP address, browser type, pages visited, and time spent on the site.

Communications: Messages, appointment requests, and other communications you send to us.
 

2. How We Use Your Information

We use the information we collect to:

•  Schedule and confirm appointments and send reminders

•  Communicate with you about your appointments, schedule changes, or important updates

•  Improve our website and services

•  Respond to your inquiries and provide customer support

•  Comply with legal obligations
 

3. SMS Communications

With your consent, we may send you SMS messages to confirm appointments, send reminders, and notify you of schedule updates or important changes. Message and data rates may apply. Message frequency may vary. You may opt out at any time by replying “STOP” to any SMS message from us.
 

4. Sharing of Your Information

Data will not be shared with third parties for marketing or promotional purposes.

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following limited circumstances:

Service Providers: Trusted third-party vendors who assist us in operating our website or conducting our business, provided they agree to keep this information confidential.

Legal Requirements: When required by law, regulation, or legal process.

Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets.
 

5. Data Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
 

6. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand where our visitors are coming from. You can control the use of cookies through your browser settings.
 

7. Your Rights and Choices

You have the right to:

•  Access, correct, or delete the personal information we hold about you

•  Opt out of receiving promotional communications at any time

•  Opt out of SMS communications by replying “STOP” to any of our text messages

To exercise any of these rights, please contact us using the information provided below.
 

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites and encourage you to review their privacy policies.
 

9. Children’s Privacy

Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us so we can promptly delete it.
 

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.
 

11. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

Crystal A Holdings, Inc. DBA Park + Alley

Website: https://www.parkandalley.com

Email: info@parkandalley.com

Phone: 865-895-0036

 

Terms and Conditions

The following terms apply specifically to our SMS messaging program:

1. We use SMS to confirm appointments, send reminders, and notify clients of schedule updates or important changes.

2. You can cancel the SMS service at any time. Just text “STOP”. After you send the SMS message “STOP” to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time, and we will start sending SMS messages to you again.

3. If you are experiencing issues with the messaging program, you can reply with the keyword “HELP” for more assistance, or you can get help directly at info@parkandalley.com.

4. Carriers are not liable for delayed or undelivered messages.

5. As always, message and data rates may apply for any messages sent to you from us and to us from you. Message frequency may vary. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.

6. If you have any questions regarding privacy, please read our privacy policy: https://www.parkandalley.com/privacy-policy.